• Plan and develop donor retention programmes, events and campaigns and maintain good relationships with donors
• Provide administrative and operational support to the Monthly Donation Programme and online general donations, such as donation transactions and receipt preparation
• Handle donor and public enquiries (phone, mail and email) and follow up potential donors’ appeal
• Manage and ensure accuracy of donors’ database including data entry of donation records
• Prepare monthly report and MIS report
• Help developing donor communications including newsletters, invitations, direct and online appeals, solicitations, acknowledgements, proposals, etc.
• Handle ad hoc projects as assigned

• Degree holder or above
• Preferably 3 years working experience in donor/ customer services, administrative support and or hospitality
• Detail-minded, good analytical skills and able to work independently
• A team player with excellent interpersonal and communication skills
• Good command of both written and spoken English and Chinese
• Proficiency in Excel, Word and Chinese word processing
• Demonstrate drive and commitment in working in non-profit sector
• Knowledge of CRM / DMS is preferred
• Proven experience in supervisory position would be an added advantage 

Suitable candidate with less experience will be considered as Assistant Corporate Development Officer 

For interested parties, please send the applications to recruit@heephong.org
(Personal data collected will be used for recruitment purposes only)